Terms & Conditions
If you avail of our services, you will follow the following terms and conditions. We retain the right to alter these conditions and guidelines without any intimation or prior notice. So, we advise you to visit this page whenever you log in to our website. Packaging Up is the proprietor of all the materials that are used for the creation of our products. It is also our prerogative to distribute free specimens or showcase the custom-made boxes as a display of our expertise and designs.
Copyright Notice
By utilizing our website, you recognize and understand that all content of our website including content, information, software, photos, representations, pictures, delineations, maps, models, icons, and different materials altogether fall under “our website contents” and are property of Packaging Up including outsider suppliers. Duplicating, altering, stockpiling, republishing, transmission or any general circulation of “our website contents” is denied without our written approval.
User Conduct for Our Website
You alone will be held responsible for the content that you upload, send, post or otherwise disseminate to or through our website. You agree that any content that you send, upload, present, or otherwise transmit on or through our website or is used in connection or combination with our website contents will exclude any content, image, design, trademark, service mark, or any copyrighted material of other parties unless you have acquired the proper approvals from those particular proprietors for such use. You agree and warrant that you may not send, upload, post, or otherwise convey or transmit to or by means of our website any material that is obscene, unlawful, or restricts other users from using our website or violates the intellectual property rights or other exclusive privileges of Packaging Up or any third party.
We have no command over the material shared by the clients of Packaging Up and consequently, we give no confirmation of the legitimacy, fairness, or ethical quality of the material. www.PackagingUp.com won’t be in charge of any web content which you find profane, unlawful, or oppressive.
Packaging Up has the right to remove any material that is vulgar, injurious, or otherwise unlawful, but it’s not their obligation to remove such material which violates terms and conditions or which are considered unacceptable. The company has all the right to update the site’s content as often as they like or may uncover it if required (a) to comply with legal processes; (b) to impose the terms of service; (c) to respond to the claims that the web content violates third-party rights; or (d) to safeguard the rights, wealth, or well-being of our site and its clients.
To enjoy our services and products, it is your essential obligation to provide the site with the correct information. Our site is absolutely intended for the utilization of people and no other automated means. Any abuse of our website which disregards the terms and conditions of Packaging Up will be viewed as illegal and legal action will be taken to prosecute the fraudulent users.
By utilizing our site, you assert that you have all the necessary consent, rights, and control to submit the orders and you authorize Packaging Up to create the items for your benefit. By utilizing our website and by submitting your orders on our site, you agree and warrant that you are of adequate lawful age to make binding legal commitments during your experience of using our website.
You are solely in charge of securing your password and controlling access to your registered account. You agree that you will be responsible and obligated for all requests and orders placed or other activities that are done through your registered account. When you, or somebody to whom you have given permission to use your account, submits orders with your password, you grant us the unhindered, royalty-free, and non-exclusive permit to utilize, reproduce, sublicense, change, adjust, distribute, display, and make derivative works from the content on the site and on the printed product for storing blueprints or handling print orders.
Access to specific segments of our site obliges clients to register their e-mails and names along with the creation of a secret password for future access to the password-protected region of our website. We have the right to demand more personal and business data if required.
You are solely responsible for ensuring the privacy of your password and may not disclose it to any other individual. If an unauthorized user gains access to the password-protected area of the site due to you, you agree that you will be responsible for any such unauthorized use.
Your utilization of our site constitutes consent to the gathering and utilization of your data as described in Packaging Up’s “Privacy Policy”. You agree that you have read and understood our privacy policy, and your personal and business data will be gathered and utilized as described in our privacy policy.
Indemnification & Limitation of Liability
You agree to defend, indemnify, and hold harmless Packaging Up, including its members, directors, employees, agents, merchants, suppliers, affiliates, and subcontractors from and against any claims and damages if a claim or allegation is made against the company due to the alleged wrongful actions of the clients or unproven printing performed on the items by the company as requested by the clients. (a) violates any legal protection of any individual; or (b) involves events that are malicious, harmful, offensive; and (c) are the result of unauthorized access to any password-protected area of our site. You must indemnify and hold us safe from any loss, damage, destruction, or vandalism that arises as a result of any claim (1.) defend the company against any claims (2.) tip any verdict award; and (3.) paying us for any legal charges and costs involved.
The company won’t be responsible for any accident, death, dangerous event, harm, or hold-up of any kind of its agents, employees, marketing staff, media persons, and relevant professionals caused by either the use of our site through the information received, or in the event that any party was warned of such a probability of harm.
In no event may our aggregate liability to you for all damages, losses, and causes of action including but not limited to negligence, arising from this agreement or your use of our site exceed the amount paid by you to Packaging Up for the order or request.
Sales Tax Policy
We charge sales tax on all orders that come to us from the state of Texas in the U.S. If you are tax-exempt, please provide your tax exemption certificate while placing your order with us.
Customers Submitted Artwork and Files
Our team of professionals produces a hard or electronic copy from all the artwork and files submitted by the website users as proof. We require you to submit your artwork and files in CMYK format with at least three hundred dots per inch resolution in the final size. If you do not fulfill this requirement, we will not be accountable for printing distorted, vague, pixelated, or changes in colors that appear in the process of converting your files to CMYK format.
You alone are exclusively responsible for the accuracy and correctness of your artwork and files. The alignment and orientation of the pages of your submitted files are also your responsibility. We, in no way, are liable for any harm, loss, or destruction of your artwork/files submissions. However, we will take all the precautions we can to prevent the loss of your artwork and files.
You agree that you are the owner of all the content that you upload on our website or you have taken the necessary steps to acquire the legal use of any content uploaded to our site.
We also preserve the right to reject any order which we consider to be illegal in its nature or a violation of the rights of a third party. You warrant complete legal responsibility for all the material that will be printed and processed on your behalf and with your guidelines. We can refuse any order without prior notification or declaring reasons. Please ensure that you do not upload any harmful, obscene, offensive, or profane material for printing the custom boxes.
Proofs and Color Accuracy
We request you to carefully and thoroughly review your proof prior to approval. You will have to check it with the original file for possible errors in duplication, spacing, structure, punctuation, bleeds, size, crops, and the final content. Make sure that your electronic proof does not display any issues in transparency, overprinting, or changes in color from the conversion of the file to CMYK. The appearance of the printed colors may get affected with the lamination or UV coating. We, in no way, will be accountable for the final color appearance of the laminated product(s).
Any services or printing products you order will need your approval of the proof either via an electronic file or with a hard copy. Unless you provide this approval of the proof, your order will not be sent to the printing press. So, it is your obligation to log in with your registered account and check on the proof we require. We will not be held accountable for any delays that occur due to the non-approval of the proof by our customers or users of this website. The turnaround time that we have mentioned on our website will only start after you have submitted the approval of proof.
Customer is Responsible for All That Is Contained in the Final Approved Proof
The color to be printed is produced from the submitted artwork file but it cannot be exactly like that color due to the built-in limitations of the printing processes as well as adjoining picture ink needs; the color accuracy cannot be guaranteed. When you place an order, you agree to this drawback of the system. The employees are advised to try their best to provide the closest color, but the company is not liable for color changes between expected and printed work. There will be no reprinting done for such color alterations which are due to the system limitations. We are not responsible for the matching color, ink, density on the printed products which you approved. However, the company guarantees the color precision and matching if you order a hard proof from the company. It is to be informed that hard copy proof will cost you more otherwise.
No Liability for Errors
Packaging Up is not responsible for any errors in the final product that were due to any of the following:
- Font, grammar, and spelling mistakes
- Overprinting errors
- Die lines, erroneous fonts, cropping marks, cracks in folds
- Percolating marks, graphics punctuation
- Difference in finished size of the product
- Overruns/under-runs
We usually deliver the exact number of products ordered and a small surplus without charging our customers for additional money. In the case of an under-run, your bill will surmount to the quantity you received. The most accepted trade practice is delivering 5% of the quantity that was ordered, in addition or subtraction, and that is what we follow.
Speed of Production, Order Delivery, and Shipping
After you have submitted your artwork or files, reviewed it, accepted by our pre-press department, approved the press-ready proof (electronically or in hard copy), and paid all dues, our turnaround time for printing and production speed starts. During your order placement, we allow you to choose the speed of production which tells the number of business days needed to print your order and hand it over to the shipping company for shipment. We should receive your approval of proof before 10 am central standard time.
Packaging Up has three production facilities, TX, NJ, and one in the Asian region. The production team decides the destination according to the nature of the job, pricing factors, and the fastest turnarounds. However, the quality of products and the turnaround time remain the same regardless of the production location. If there are any specific requirements to have your boxes printed within our facilities, you need to inform us prior to giving final approval.
Once your order is processed for production, Packaging Up shall not be responsible for any claims to switch production location.
